The latest Telkom cell call center number is open 24 hours a day
The latest Telkom cell call center number is open 24 hours a day

The latest Telkom cell call center number is open 24 hours a day

The Telkomsel call center number is the number you need if you have a problem with your Telkomsel card.  Telkomsel is a company with a movement in the telecommunications sector. Telkomsel is one of the most subscriber telecommunications companies in Indonesia. From 2015 to 2016, the number of customers in Indonesia reached 143 million.  The number that makes Telkomsel the number 6 cellular operator in the world based on the number of subscribers.

For this reason, it is clear that Telkomsel does not want to disappoint its customers, so it offers a call center service that is open 24 hours a day.  With so many customers owned by Telkom Cell, they need to provide excellent service. It is to communicate the needs of Telkomsel’s customers. In the absence of proper call center services, you can prevent the proper handling of customer complaints.

Using Telkomsel  call center numbers makes it less confusing for customers when they have problems with Telkomsel cards. For example, if a number occurs that has been confiscated but you want to reactivate it. Or if you are having trouble with a slow Internet network. This call center can also be used to deliver products to customers.

Telkomsel’s network is already very wide, reaching almost the entire area of Indonesia. Telkomsel is known for its very stable network quality and high-speed internet. The price of Telkomsel cards is slightly more expensive than other mobile operators. However, it is comparable to the quality that you can get from Telkomsel cards.

What is a call center?

A call center can be interpreted as a place that is used as an information service center for customers. This call center is one of the must-have needs for companies, including Telkomsel. If telkomsel customers encounter problems with their Telkomsel card, they can contact the call center. You can find more information about your Telkomsel card through telkomsel  call center numbers.

Telkomsel’s call center is available 24 hours a day, non-stop. This is a true commitment from Telkomsel to its loyal customers. In addition to knowing information about Telkomsel products, you can also file complaints when using cards from Telkomsel providers. You can also provide suggestions and input related to your Telkomsel card through the Telkomsel  Call Center.

To contact Telkomsel call center, you don’t have to worry about consuming a lot of credits. That’s because Telkomsel provides a toll-free call center service to its customers.  You don’t need to go through Telkomsel’s call center number to contact Telkomsel, but you can also access Telkomsel’s social media or email.

How to contact Telkom Cell Call Center

As mentioned earlier, there are several ways to contact Telkomsel’s call center. Telkomsel truly understands the need for a reliable information center for its customers. As such, Telkomsel offers a lot of convenience in contacting Telkomsel’s call center. There is also a call center service with free credit.

The first thing you can contact through Telkomsel call center number. Telkomsel has three types of call center numbers. For postpaid customers, you can call the call center for free by contacting 188. Prepaid, on the other hand, charges a fee of Rp300 per call.

If you live abroad, please contact Telkomsel Call Center  at +62 811-0000-333. You don’t have to spend money to call a call center number.

This number is only for  Telkomsel customers located abroad. Telkomsel also provides call center numbers to general customers, i.e. via +62 807-1811-811. For general customer numbers, customs duties are charged depending on the operator used.

In addition, you can also use social media to get information from Telkomsel. Complaints against Telkomsel can be filed through Telkomsel’s official social media. However, when contacting us via social media, there are some drawbacks. Usually, the time it takes to get an answer is quite long.

In addition  to Telkomsel call center number  and social media,  you can contact Telkomsel Customer Service by email. Telkomsel’s customer service ema il address is available from Telkomsel’s official website. If you use the My Telkomsel application, you can also use it to contact customer service.

Know what GraPARI Telkomsel is

You may have seen the buildings of Grapari Telkomsel in your city. Grapari Telcom Cellbil is available in several cities in Indonesia. The GraPari Building will be used to serve Telkomsel’s customers. In this single building, you can receive various services related to Telkom cell cards.

Grapali itself stands for Graha Palisraya. The name is taken from the Sanskrit word given by Sultan Hamengkubuwono X. and Sultan Hamengkubuwono X was inspired by  the establishment of Telkomsel’s serviced office in Yogyakarta thanks As given the title. If the problem persists after contacting  the telkomsel call center number, proceed to the nearest GraPari Telkomsel office.

There are many things you can do with Grapari Telkomsel. In addition to asking questions about the latest Telkomsel products, you can reactivate the confiscated card. If you have lost your card and want to replace it with a card with the same number, you can also do so with GraPari Telkomsel. It can be said that the services offered by GraPari are more substantial than the telkomsel call center.

Currently, GraPari Telkomsel is available in Sumatera, Jakarta, Central Java, East Java, Banten, Bali, East Nusa Tenggara, etc. In the future, there may be more coverage from the GraPari office in Telkomsel. With more and more GraPari offices,  Telkomsel wants all Telkomsel customers to  be well serviced without exception.

What is Telkomsel Virtual Assistant?

Telkomsel has brought new breakthroughs for its customers through Telkomsel’s virtual assistants. In addition to the usual methods, you  can use chat to obtain information and services from Telkomsel through Telkomsel  call center numbers. Telkomsel’s virtual assistant is customer service that uses a combination of artificial intelligence, customer analytics, and human interaction.

With this service, we expect to be able to provide services to our customers quickly and accurately. This Telkomsel virtual assistant will be on the same phone for 24 hours. You can access this virtual service via Telegram, Line, WhatsApp, Telkomsel official website, My Telkomsel application, and Facebook Messenger. The name of this virtual assistant is “Veronica”. With this service, Telkomsel hopes that there will no longer be any more Telkomsel customers who are not receiving the service.

This Telkomsel virtual assistant can provide services such as information about the nearest GraPari office, 4G upgrade method, package information, billing information, etc. In addition, Telkomsel’s virtual assistants can also provide service solutions such as bill payments, credit purchases, packages, and free dem points.

Telkomsel recognizes that current customers have a really high mobility, so they need fast and accurate service. With the presence of Telkomsel’s virtual assistant, it is like providing GraPari office services in the hands of customers. Telkomsel wants to provide customers with a mobile digital lifestyle experience. This  Telkomsel virtual assistant complements your existing customer service, for example, through a Telkomsel call center number.

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